Privacy Policy
This Privacy Policy explains how F.Co. Group Contracting & General Trading Co. (“F.Co. Group”, “we”, “us” or “our”) collects, uses and safeguards the information you provide when you visit fcogroup.com or contact us. By using this website you agree to the practices described below.
On this page
1. Information we collect
We only collect information that you choose to give us, or that is necessary to operate the site:
- Enquiry details — when you submit our contact / RFQ form, we collect your name, company, email address, phone number and the scope or message you send.
- Correspondence — any information you include when you email or call us directly.
- Technical data — standard server logs such as IP address, browser type and pages visited, used only to keep the site secure and reliable.
We do not knowingly collect information from anyone under the age of 18, and we do not process special categories of personal data through this website.
2. How we use your information
Your information is used to:
- respond to your enquiries and prepare quotations, proposals and tenders;
- manage our working relationship with clients, suppliers and partners;
- maintain the security, performance and integrity of our website;
- comply with legal, regulatory and contractual obligations.
We will never sell your personal information, and we do not use it for automated decision-making or profiling.
3. Legal basis for processing
Where applicable law requires it, we rely on one or more of the following: your consent, the performance of a contract with you, our legitimate interests in operating and growing our business, and compliance with a legal obligation.
4. Sharing & disclosure
We treat your information as confidential and only disclose it where necessary:
- to trusted service providers who host our website or handle communications on our behalf, under appropriate confidentiality obligations;
- to professional advisers, auditors or authorities where required by law;
- in connection with a corporate transaction such as a merger or acquisition.
5. Cookies, analytics & third parties
This website sets no cookies at all for ordinary visitors, and we do not use Google Analytics or any other analytics or advertising tracker. A single session cookie is set only for staff who sign in to our private content administration area; it is never set for you as a visitor.
The only third party this website can contact is CARTO, which supplies the map tiles on our contact page. When you open the contact page the map loads with it, and to deliver its tiles your IP address is shared with CARTO. This is the only such disclosure the site makes, and our office addresses are also shown as plain text, so the map is never the only way to reach us. CARTO receives nothing you type into the contact form.
6. Data security & retention
We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. Enquiries submitted through this website are processed on our own server and delivered to us by email — not through a third-party form provider — and are handled only by authorised staff.
We keep enquiry correspondence only for as long as we need it to answer you and to maintain the related business, contract and tender records, and we delete it once it is no longer required. Where a longer period is required by law, or where your enquiry becomes part of a live contract or tender record, that information is retained under our normal business records policy.
7. Your rights
Subject to applicable law, you may have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details below.
8. How to contact us
For any question about this policy or your personal data, contact us at info@fcogroup.com or by phone on +971 56 520 8389. Our head office is at FiftyOne@BusinessBay, 10th Floor, Al Abraj Street (North), Burj Khalifa Area, P.O. Box 85734, Dubai, UAE.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.